Refund policy

RETURNS & EXCHANGES

We so appreciate your support of our small business. We hope you take home every piece because you truly love it, so please take the time to consider your purchase carefully.

RETURN WINDOW
In-store purchases: you have 14 days from the date of purchase to return or exchange an item.
Online orders: you have 14 days from the date you receive your order to request a return.

CONDITION
Items must be unworn and unused, with tags attached and in original packaging. A receipt or proof of purchase is required. We reserve the right to refuse a return or exchange that does not meet these conditions.

REFUND METHOD
In-store purchases: returns are issued as store credit only, in the form of a physical or digital gift card for the purchase amount. Store credit never expires and can be used in our store or online at https://www.style-curated.com.
Online orders: approved returns are refunded to your original form of payment.
Original shipping charges are not refundable.

FINAL SALE / NON-RETURNABLE ITEMS
The following are final sale and cannot be returned or exchanged: undergarments, bodysuits, body and personal care products, food items, custom or special-order items, discounted and sale items, and gift cards.

EXCHANGES
In-store purchases: exchanges are available in store within 14 days of purchase for an item of equal or greater value (you pay any difference). Exchanged items must meet the condition requirements above.
Online orders: we do not process direct exchanges. Return the original item for a refund within 14 days of delivery and place a new order for the item you want.

HOW TO START AN ONLINE RETURN
Email jenna@style-curated.com with your order number before sending anything back. Items mailed back without an approved return request will not be accepted.

RETURN SHIPPING AND DROP-OFF
You can drop off an online return at our Fort Collins store for free within the return window: StyleCurated LLC, 1 Old Town Sq, Suite 104, Fort Collins CO 80524.
If you mail your return, you are responsible for return shipping costs, except for items that arrived damaged, defective, or incorrect, where we cover return shipping. Ship approved returns to:
StyleCurated LLC
1 Old Town Sq, Suite 104
Fort Collins CO 80524

DAMAGED, DEFECTIVE OR WRONG ITEMS
Please inspect your order when it arrives and contact us within 7 days of delivery at jenna@style-curated.com or (970) 286-0997 if an item is damaged, defective, or not what you ordered. We will cover return shipping and make it right with a replacement or a refund to your original form of payment.

PROCESSING TIME
We will email you once we receive and inspect your return and let you know whether it is approved. Approved refunds to your original form of payment are processed within 7 business days; your bank or card issuer may take additional time to post the refund. Approved in-store store credit is issued as a physical or digital gift card.

QUESTIONS
Contact us at jenna@style-curated.com or (970) 286-0997.